{"id":15964,"date":"2022-09-16T13:59:21","date_gmt":"2022-09-16T10:59:21","guid":{"rendered":"https:\/\/yeni.profelis.com.tr\/?page_id=15964"},"modified":"2022-09-20T21:04:16","modified_gmt":"2022-09-20T18:04:16","slug":"mantis-kullanim-politikamiz","status":"publish","type":"page","link":"https:\/\/profelis.com.tr\/en\/politikalar\/mantis-kullanim-politikamiz\/","title":{"rendered":"Mantis Kullan\u0131m Politikam\u0131z"},"content":{"rendered":"
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Mantis <\/span><\/span> Kullan\u0131m <\/span><\/span> Politikam\u0131z <\/span><\/span> <\/h3><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Politikalar<\/span><\/span><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Mantis <\/span><\/span> Kullan\u0131m <\/span><\/span> Politikam\u0131z <\/span><\/span> <\/h5><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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A\u00e7\u0131klama<\/h5><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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L\u00fctfen hata bildirimi yapmadan \u00f6nce \u2018Mantis Kullan\u0131m \u015eartlar\u0131\u2019n\u0131 dikkatlice okuyunuz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

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Mantis Kullan\u0131m Politikam\u0131z<\/h6><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Profelis\u2019te sorun bildirmek ve takip etmek i\u00e7in kullan\u0131lan sisteme \u201cMantis\u201d ad\u0131 verilir. Bu sistem y\u00fcr\u00fct\u00fclen projelerin teknik sorunlar\u0131n\u0131n tan\u0131mlar\u0131n\u0131n, ve \u00e7\u00f6zme yollar\u0131n\u0131n payla\u015f\u0131ld\u0131\u011f\u0131, Profelis teknik ekibinin proje takibi yapmas\u0131n\u0131 kolayla\u015ft\u0131ran, SLA seviyesine g\u00f6re m\u00fc\u015fteriye de hesap a\u00e7\u0131larak Profelis teknik ekibine hata bildirimlerini ve\/veya proje isteklerini iletmelerini sa\u011flayan bir portald\u0131r.<\/p>

Mantis i\u00e7erisinde her proje, kendi ad\u0131yla ayr\u0131l\u0131r. Proje takiplerinin sa\u011fl\u0131kl\u0131 yap\u0131labilmesi i\u00e7in https:\/\/mantis.profelis.com.tradresi alt\u0131nda, di\u011fer projelerden ba\u011f\u0131ms\u0131z, kendine ait bir web sayfas\u0131 \u00fczerinde g\u00f6r\u00fcnt\u00fclenir.<\/p>

Bahsi ge\u00e7en sayfa veya sayfalara eri\u015fim izinleri\/k\u0131s\u0131tlamalar\u0131 portal\u0131n sistem y\u00f6neticisi taraf\u0131ndan kontrol edilir. Sistem y\u00f6neticisi, eri\u015fim izni verilecek kullan\u0131c\u0131lara portal i\u00e7erisinde kullan\u0131c\u0131 hesab\u0131 olu\u015fturarak, kullan\u0131c\u0131 tan\u0131mlamas\u0131 yapar. Sistem y\u00f6neticisi, tan\u0131mlanan her hesaba yetkilendirme profillerinden birini atayarak eri\u015fim izinlerini\/k\u0131s\u0131tlamalar\u0131n\u0131 belirler. Bu profiller gene sistem y\u00f6neticisi taraf\u0131ndan iste\u011fe ve ihtiyaca ba\u011fl\u0131 olarak \u00f6zelle\u015ftirilebilir. Yetkilendirme profilleri portal i\u00e7erisinde \u201cSorun Bildirici\u201d, \u201cGeli\u015ftirici\u201d, \u201cY\u00f6netici\u201d, \u201cG\u00f6zlemci\u201d olarak adland\u0131r\u0131l\u0131r. Kullan\u0131c\u0131 hesab\u0131 olu\u015fturulan ve yetkilendirme profili tan\u0131mlanm\u0131\u015f her kullan\u0131c\u0131, yetkilendirme profilini (yetki d\u00fczeyini) ve eri\u015fim sa\u011fl\u0131yabildi\u011fi projeyi veya projeleri mantis i\u00e7erisinde \u201cHesab\u0131m\u201d sekmesi i\u00e7erisinde g\u00f6r\u00fcnt\u00fcleyebilir. Kullan\u0131c\u0131 hesab\u0131 olu\u015fturulmam\u0131\u015f ki\u015filer sisteme eri\u015femez.<\/p>

Sorun bildirimi ad\u0131mlar\u0131:<\/p>

  • https:\/\/mantis.profelis.com.tr adresinden sistem ana sayfas\u0131na gidilir.<\/li>
  • Kullan\u0131c\u0131 ad\u0131 ve parola bilgilerinin do\u011fru girilmesiyle sisteme girilir.<\/li>
  • Sorun bildirilecek proje \u201cProje\u201d sekmesinden se\u00e7ilerek ilgili projenin sayfas\u0131na eri\u015filir.<\/li>
  • Proje sayfas\u0131nda \u201cSorun Bildir\u201d sekmesi se\u00e7ilir.<\/li>
  • Sorun bildirme sayfas\u0131na eri\u015filir.<\/li>
  • \u201cKategoriler\u201d sekmesi i\u00e7erisinden bildirilen sorunun dahil edilece\u011fi grup se\u00e7ilir se\u00e7ilir.<\/li>
  • Var ise \u201cTekrarlanabilirlik\u201d sekmesinden sorunun tekrarlanma s\u0131kl\u0131\u011f\u0131 se\u00e7ilir.<\/li>
  • Var ise \u201c\u00d6nem\u201d sekmesinden sorunun \u00f6nem d\u00fczeyi se\u00e7ilir.<\/li>
  • Var ise \u201c\u00d6ncelik\u201d sekmesinden sorunun \u00f6ncelik de\u011feri se\u00e7ilir.<\/li>
  • \u201cProfil Se\u00e7\u201d sekmesinden yaz\u0131l\u0131m\u0131n \u00e7al\u0131\u015ft\u0131r\u0131ld\u0131\u011f\u0131 platform, i\u015fletim sistemi ve versiyon bilgisi daha \u00f6nce tan\u0131mlanm\u0131\u015f ise se\u00e7ilir.<\/li>
  • \u201cPlatform\u201d, \u201cProfil Se\u00e7\u201d sekmesinde tan\u0131mlanandan farkl\u0131 platform kullan\u0131lm\u0131\u015f ise doldurulur.<\/li>
  • \u201c\u0130\u015fletim Sistemi\u201d, \u201cProfil Se\u00e7\u201d sekmesinde tan\u0131mlanandan farkl\u0131 i\u015fletim sistemi kullan\u0131lm\u0131\u015f ise doldurulur.<\/li>
  • \u201cVersiyon\u201d, \u201cProfil Se\u00e7\u201d sekmesinde tan\u0131mlanandan farkl\u0131 versiyon kullan\u0131lm\u0131\u015f ise doldurulur.<\/li>
  • Var ise \u201c\u00dcr\u00fcn Versiyonu\u201d sekmesinden yaz\u0131l\u0131m\u0131n sorunla kar\u015f\u0131la\u015f\u0131lan versiyonu se\u00e7ilir.<\/li>
  • Sorun bildirimi yapan ki\u015finin yetkisi varsa \u201cAta (Tahsis Et)\u201d sekmesinden bildirilen sorundan sorumlu Profelis teknik ekip \u00fcyesi se\u00e7ilir.<\/li>
  • Var ise \u201cHedef S\u00fcr\u00fcm\u201d sekmesinden sorunun d\u00fczeltilmesi beklenen versiyonu se\u00e7ilir.<\/li>
  • \u201c\u00d6zet\u201d sekmesine kar\u015f\u0131la\u015f\u0131lan sorunu \u00f6zetleyecek, k\u0131sa, ay\u0131r edici, tek c\u00fcmlelik a\u00e7\u0131klama yaz\u0131l\u0131r.<\/li>
  • \u201cA\u00e7\u0131klama\u201d sekmesine sorunu tan\u0131mlayan detaylar yaz\u0131l\u0131r.<\/li>
  • Var ise \u201cTekrarlamaya Y\u00f6nelik Ad\u0131mlar\u201d sekmesine sorunun tekrarlanmas\u0131 i\u00e7in gereken ad\u0131mlar s\u0131ras\u0131 ile yaz\u0131l\u0131r.<\/li>
  • Var ise \u201cEk Bilgi\u201d sekmesine bildirici taraf\u0131ndan sorunla ilgili ek a\u00e7\u0131klamalar yaz\u0131l\u0131r.<\/li>
  • Var ise \u201cDosya G\u00f6nder\u201d sekmesinden sorunla ilgili dosya, g\u00f6r\u00fcnt\u00fc, log vs. eklenir. Eklenen dosya boyutu dosya ba\u015f\u0131na en fazla 134,218kb olabilir.<\/li>
  • \u201cG\u00f6r\u00fcn\u00fcrl\u00fck\u201d sekmesinden bildirilen sorunun kimlerin g\u00f6r\u00fcnt\u00fcleyece\u011fi se\u00e7ilir. Duruma g\u00f6re \u201cHerkese A\u00e7\u0131k\u201d ya da \u201c\u00d6zel\u201d se\u00e7enekleri se\u00e7ilebilir.<\/li>
  • Bildirilecek sorunun ard\u0131ndan yeni sorun bildirimi yap\u0131lacaksa \u201cBildirmeye Devam\u201d sekmesi i\u00e7erisindeki kutucuk i\u015faretlenir.<\/li>
  • \u201cBildir\u201d butonuyla girdisi yap\u0131lan sorun proje sayfas\u0131na eklenerek yetkili di\u011fer kullan\u0131c\u0131larla payla\u015f\u0131l\u0131r.<\/li>
  • Bildirim sonras\u0131 sorun raporu sayfada g\u00f6r\u00fcn\u00fcr.<\/li><\/ul>

    \u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Mantis Kullan\u0131m Politikam\u0131z Politikalar Mantis Kullan\u0131m Politikam\u0131z Politikalar A\u00e7\u0131klama L\u00fctfen hata bildirimi yapmadan \u00f6nce \u2018Mantis Kullan\u0131m \u015eartlar\u0131\u2019n\u0131 dikkatlice okuyunuz. Mantis Kullan\u0131m Politikam\u0131z Profelis\u2019te sorun bildirmek ve takip etmek i\u00e7in kullan\u0131lan sisteme \u201cMantis\u201d ad\u0131 verilir. Bu sistem y\u00fcr\u00fct\u00fclen projelerin teknik sorunlar\u0131n\u0131n…<\/p>","protected":false},"author":2,"featured_media":0,"parent":15847,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15964","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/profelis.com.tr\/en\/wp-json\/wp\/v2\/pages\/15964","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/profelis.com.tr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/profelis.com.tr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/profelis.com.tr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/profelis.com.tr\/en\/wp-json\/wp\/v2\/comments?post=15964"}],"version-history":[{"count":0,"href":"https:\/\/profelis.com.tr\/en\/wp-json\/wp\/v2\/pages\/15964\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/profelis.com.tr\/en\/wp-json\/wp\/v2\/pages\/15847"}],"wp:attachment":[{"href":"https:\/\/profelis.com.tr\/en\/wp-json\/wp\/v2\/media?parent=15964"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}